Don't delay! Find your perfect carer at Seniors First in a few simple steps, completely free.


Before posting your job offer, it's important to follow these key steps!

  • 1. Thorough Review

    Before taking the final step, take some time to meticulously review each section of your job offer summary. Make sure all details are correct and precise. If you have any doubts or are not entirely sure about certain points, it's advisable to wait. Once you post your offer, interested professionals will apply based on the specific conditions you've set. Modifying these conditions during the selection process can reduce your chances of success.

  • 2. The Importance of Clarity

    We understand that finding caregivers for your loved ones is a complex and sensitive matter. If you are uncertain about schedules or the type of care you need, consider posting multiple different offers (they are free). This allows you to attract caregivers who are suitable for each offer's specific needs.

    Remember that transparency and accuracy are crucial when searching for caregivers, and a careful review before posting your offer can make a difference in the quality of responses you receive.

  • 3. How long will it take to find candidates?

    Once your offer is posted, all suitable professionals will receive a personalized message at 10:00 a.m. the next day. We suggest waiting approximately 48 hours to accumulate a significant number of candidates before starting the selection process.

  • 4. Do I have an urgent need? Can I try to select someone immediately?

    Yes, on our platform, once you've posted your offer, you can immediately see caregivers who best match your needs. You also have the option to sort these results by the professional's rating or their geographical proximity. You can apply filters to ensure the caregiver meets requirements you consider essential. This allows you to send a direct offer to caregivers of your choice, and they will receive it immediately, potentially expediting their response if they are available.

    However, we recommend using this option only in urgent situations or when seeking someone with very specific criteria. If your circumstances are neither urgent nor require extremely detailed conditions, we advise giving your offer some time and waiting those 48 hours before starting the selection process. This gives you the opportunity to receive a significant number of candidates and make a more informed decision.

  • 5. How to choose the best caregiver for me?

    1. Best Rating: Preselect caregivers with the highest ratings.

    2. Geographical Proximity: Consider the caregiver's location, as proximity can be convenient.

    3. Validated Experience: Value caregivers with proven experience.

    4. Seniors First Advice: In your first offer, don't hesitate to request our advice. We are here to verify caregivers and provide you with the best options.

    It's important to note that there is usually a type of caregiver who best fits your offer and specific circumstances. Don't be discouraged if things don't go as expected at first. That's why it's beneficial to have at least three solid options. Even if among those three options you don't get the desired result, you can keep trying with other candidates and resolve the situation quickly.

    Remember that if a caregiver doesn't meet all three top conditions, you can still consider them if they come close to meeting the criteria. In your first offer, you always have the option to request our advice, and we will verify caregivers and provide you with what we consider the best options.

  • 6. What does the 'Validated Experience' badge on the caregiver's profile mean?

    The 'Validated Experience' badge represents all experiences we have directly confirmed and verified with other employers. When a profile has this validation, it receives a special badge symbolizing trust in the quality and accuracy of the caregiver's provided experiences.

  • 7. What are the benefits of Seniors First's free advice?

    Our over a decade of experience in personnel selection in the sector guarantees safety and valuable insights. Through our free advice service, we commit to:

    1. Contact candidates we consider ideal for the position.

    2. Thoroughly verify their identity and professional profile.

    3. Provide you in writing with our final selection of candidates, ensuring you have the most suitable profiles for your needs.

    You can request advice by sending an email to when creating your first offer, or you can find this option during the offer creation process.

  • 8. How do credits work, and how many do I have?

    We offer you 5 credits for your first experience. These credits serve a specific purpose: unlocking the contact information of professionals. This allows you to communicate with them via email, phone, or chat. Each credit has a value equivalent to your country's currency unit. We also offer discounted packages of 5 credits.

    It's crucial to distinguish the use of credits on our platform. In your posted offers, you always decide when to use them. However, in the case of direct offers, the caregiver consumes the credits when they accept your offer.

    Once you've exhausted your initial credits, you can easily acquire new credits through your Seniors First client account.

  • 9. When should you use your credits and how many should you consider for better success in the selection process?

    You should use a credit, or allow others to use it (in the case of a Direct Offer), only after thoroughly reviewing the caregiver's professional profile and being convinced that they meet the essential requirements for the position.

    For each offer you post, it is recommended to unlock contact information for at least 5 candidates. Naturally, the more suitable candidates you choose, the better your chances of success. However, it's ideal to conduct at least 3 personal interviews. Therefore, we recommend unlocking at least 5 contacts, as in the initial contact, some of them may decide not to continue in the selection process, or vice versa.

  • 10. What happens if I use a credit to unlock a candidate and cannot contact them, or upon contacting them, I discover that the information I previously read is inaccurate, or an unfortunate circumstance arises?

    In the hypothetical situation you find yourself in such a scenario, you should request a credit refund. Upon receiving your request, our first action will be to contact the candidate to understand the situation. Once any errors or issues are verified, we will reset double the credits you used. This means you'll recover the credit you spent and receive an additional credit to use in the future.

    Here is our contact form. In case your request is approved, additional credits will be reset within a maximum of 24 business hours.

  • 11. What if nobody applies to my offer?

    Carefully verify that no incorrect information has been entered or that the salary offered is below the legal minimum. If all the data is correct, it's unlikely to happen in urban areas, though not entirely ruled out. However, in small towns or villages, this situation may be more common. In such cases, we provide the opportunity to activate a Special Service (at no cost for your first offer). Through this service, one of our technicians will manage your offer with the goal of exploring viable options.

  • 12. What if, after selecting a professional, they don't meet our expectations for any reason?

    Our platform and services have a clear start and end point. We are here to assist you in making a successful selection using the Seniors First tool, and, if you wish, with the additional assistance of our technicians. However, once these actions are completed, any subsequent relationship between the client and their caregiver is independent of the platform and our selection services, and we do not assume responsibility for what happens in that relationship.

    In summary, if an undesired consequence arises from a selection made through Seniors First, you always have the option to try again. There are numerous professionals who are truly worth it and provide very satisfying work experiences.

  • 13. Does Seniors First offer any other services?

    In addition to our main platform, we provide our clients with access to services from collaborating companies in your country at highly competitive prices. This allows you to effectively contract the services you need.

    Our partner companies can handle the complete management or specific parts of services, including hiring, replacements, monitoring, paperwork, and more.

  • 14. I need help with the service; when can I contact the collaborating company?

    Once the client requests free advice when creating their first offer, upon completing our work, we provide information about our collaborating partner. The client can then contact this company to receive the support they need. It's important to note that we will not offer the services of the home care assisting company unless the client has previously requested our advice.

  • 15. Other considerations regarding direct offers.

    As mentioned earlier, sending direct offers is recommended only in urgent situations or when it's essential to find very specific caregiver profiles. Additionally, please note that credits are consumed in a direct offer when the caregiver accepts it (unlike posted offers).

    However, there is an additional situation that may occur with some frequency. The caregiver may neither accept nor reject the offer but express interest in it. The caregiver may have doubts or questions about the offer's information or may want to know if there's flexibility in any aspect. In this situation, you again have the option to unlock the contact of this caregiver, keeping in mind that their acceptance has not been confirmed.

  • 16. Do you have any other questions or concerns?

    Here is our contact form. In case your request is approved, additional credits will be reset within a maximum of 24 business hours.